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Insights From Agency Management Consultant Mitchell Caplan

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6 May 2026

From Prompts to Pipelines: Why AI-Ready Marketing Isn’t About the Model—It’s About the Workflow

“We’re using AI… but why doesn’t it feel like it’s changing the way we work?”

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30 April 2026

Rebuilding Client–Agency Trust in the AI Era

Another sharp perspective from Michael Farmer on why many client–agency relationships feel strained—and what it will take to rebuild them.

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24 April 2026

The Agency of the Future Isn’t Just Human

How Workspace Agents Will Force Clients to Ask the Question They’ve Avoided for 40 Years: Who Is Actually Doing the Work—and What Should I Pay for It?

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22 April 2026

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A private space for us to converse and connect

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21 April 2026

The Hidden Cost of Too Many Stakeholders

Why more voices don’t always create better outcomes—and often slow performance instead.

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16 April 2026

When Performance Conversations Turn Into Pricing Conversations

Why cost becomes the proxy for frustration—and what that usually signals.

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15 April 2026

The Marketing Chaos Tax: We Built Marketing for a World That No Longer Exists

(Part 2)

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7 April 2026

Governance Problems Disguised as Performance Issues

Why changing agencies often fails to fix the real problem.

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31 March 2026

Q1 Is Over. Do You Really Know How Your Agency Is Performing?

Q1 is behind us.

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24 March 2026

Check-In — Have the Big Agency Predictions Actually Come True? (So Far)

The Biggest Risk Isn’t Change — It’s Passive Observation

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