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Insights From Agency Management Consultant Mitchell Caplan
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2 June 2026
The Most Dangerous Words in Agency Relationships: “Everything Seems Fine”
Why relationship risk often hides behind apparent stability.
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20 May 2026
AI Agents Are Changing Commerce. Is Your Brand Ready to Compete?
The latest article from McKinsey & Company on “agentic commerce” highlights a major shift many brands are underestimating.
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19 May 2026
The Real First 100 Days: Why CMOs Need Organizational and Process Design Assessments Before They Need New Campaigns
There’s a revealing pattern running through nearly every successful CMO story in a recent Ad Age article about how marketing leaders succeed in their first 100 days.
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12 May 2026
The Real AI Bottleneck Isn’t Technology. It’s Organizational Design.
The most important line in the article may also be the simplest:
Read More 6 May 2026
From Prompts to Pipelines: Why AI-Ready Marketing Isn’t About the Model—It’s About the Workflow
“We’re using AI… but why doesn’t it feel like it’s changing the way we work?”
Read More 30 April 2026
Rebuilding Client–Agency Trust in the AI Era
Another sharp perspective from Michael Farmer on why many client–agency relationships feel strained—and what it will take to rebuild them.
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24 April 2026
The Agency of the Future Isn’t Just Human
How Workspace Agents Will Force Clients to Ask the Question They’ve Avoided for 40 Years: Who Is Actually Doing the Work—and What Should I Pay for It?
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21 April 2026
The Hidden Cost of Too Many Stakeholders
Why more voices don’t always create better outcomes—and often slow performance instead.
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16 April 2026
When Performance Conversations Turn Into Pricing Conversations
Why cost becomes the proxy for frustration—and what that usually signals.
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