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Insights From Agency Management Consultant Mitchell Caplan

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19 March 2026

Everyone’s Talking About AI. Almost No One Is Talking About This.

The biggest barrier to value isn’t the technology—it’s the way agencies and clients are (mis)using it.

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17 March 2026

What Breaks Agency Relationships (Before Anyone Says It Out Loud)

A look at the patterns shaping agency performance so far this year.

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9 March 2026

AI Isn’t the Problem. Alignment Is.

Why sports, media, and entertainment organizations must connect data, strategy, and execution before AI can deliver real competitive advantage.

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3 March 2026

Invite your friends to read Beyond the Brief: Better Client/Agency Partnerships

Thank you for reading Beyond the Brief: Better Client/Agency Partnerships — your support allows me to keep doing this work.

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2 March 2026

Omnicom/IPG: What $1.5B in Cost Cuts Means for Marketers and Agencies Now

Navigating talent risk, AI-driven restructuring, and performance accountability in the wake of industry consolidation.

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24 February 2026

The Quiet 6–12 Months Before an Agency RFP

Why most agency relationships don’t collapse — they quietly deteriorate first.

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17 February 2026

If Every Agency Performance Conversation Ends With Pricing, You’re Asking the Wrong Questions

Why clarity of roles matters in agency relationship management.

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10 February 2026

Most Agency Problems Aren’t Agency Problems

They’re governance problems—and reviews rarely fix them.

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5 February 2026

Why Agency–Client Performance Appraisals Are Now a Business Development Imperative

As published on the NextBigWin Blog

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3 February 2026

What the “New Omnicom” Means for Brands: 5 Risks, 3 Moves, and 1 Wake-Up Call

The merger of IPG and Omnicom isn’t just a media headline—it’s a reset moment for anyone managing agencies, marketing ecosystems, or transformation agendas.

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