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Insights From Agency Management Consultant Mitchell Caplan
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19 March 2026
Everyone’s Talking About AI. Almost No One Is Talking About This.
The biggest barrier to value isn’t the technology—it’s the way agencies and clients are (mis)using it.
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17 March 2026
What Breaks Agency Relationships (Before Anyone Says It Out Loud)
A look at the patterns shaping agency performance so far this year.
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9 March 2026
AI Isn’t the Problem. Alignment Is.
Why sports, media, and entertainment organizations must connect data, strategy, and execution before AI can deliver real competitive advantage.
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3 March 2026
Invite your friends to read Beyond the Brief: Better Client/Agency Partnerships
Thank you for reading Beyond the Brief: Better Client/Agency Partnerships — your support allows me to keep doing this work.
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2 March 2026
Omnicom/IPG: What $1.5B in Cost Cuts Means for Marketers and Agencies Now
Navigating talent risk, AI-driven restructuring, and performance accountability in the wake of industry consolidation.
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24 February 2026
The Quiet 6–12 Months Before an Agency RFP
Why most agency relationships don’t collapse — they quietly deteriorate first.
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17 February 2026
If Every Agency Performance Conversation Ends With Pricing, You’re Asking the Wrong Questions
Why clarity of roles matters in agency relationship management.
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10 February 2026
Most Agency Problems Aren’t Agency Problems
They’re governance problems—and reviews rarely fix them.
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5 February 2026
Why Agency–Client Performance Appraisals Are Now a Business Development Imperative
As published on the NextBigWin Blog
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3 February 2026
What the “New Omnicom” Means for Brands: 5 Risks, 3 Moves, and 1 Wake-Up Call
The merger of IPG and Omnicom isn’t just a media headline—it’s a reset moment for anyone managing agencies, marketing ecosystems, or transformation agendas.
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